Editorial responsibility stays with the adult creator.

Operator and agreement

Illustrate My Story is operated by SkyBringUp LLC. By creating an account, purchasing credits, starting a subscription, or submitting a project, you agree to these terms. If you use the service for an organization, you confirm that you can accept these terms for it.

Adult accounts and acceptable use

The service is operated by adults and is not a child social network. Do not submit exploitative, unsafe, deceptive, infringing, harassing, unlawful, or privacy-violating material, or attempt to evade product safeguards.

Credits, purchases, and subscriptions

Prices and exact credit quantities are shown before Stripe checkout. Purchased and monthly-issued credits do not expire while the account and service remain available. Credits are not cash and cannot be transferred or redeemed for cash except where law requires. A monthly subscription renews automatically at the displayed recurring price until cancelled through the billing portal. Cancellation normally takes effect at the end of the paid period and does not erase unused credits or saved projects. If you believe a renewal was incorrect or unauthorized, contact us promptly with the account email and Stripe transaction so we can investigate; this does not limit any mandatory payment or consumer right.

Generation charges, cancellation, and non-delivery

Credits are reserved once at submission and finalized for completed media. Repeat clicks, retries, or duplicate notifications for the same task must not create a second service charge. You may cancel a queued or active task when the workspace offers that control; once cancellation is confirmed, its unsettled reservation is returned. A terminal system failure with no usable file returns the affected reserved credits automatically; in a page batch, each failed undelivered page returns its own amount. A user-requested new image, local redraw, or high-resolution version is a new paid task. Manuscript text, page breaks, type, crop, layout, page order, version restoration, and standard export are free as stated on the pricing page.

Rights and permissions

You must have permission for every uploaded manuscript, image, font, and other source. You retain the rights you hold in your inputs and authorize us and the required service providers to process them. AI output may not be unique and can contain similarities or errors, so you are responsible for rights clearance and editorial review before publication, sale, or classroom use.

Availability

AI and storage providers, networks, and generation capacity can cause delays or temporary interruptions. We may change providers, limits, prices, or features to maintain service quality, while showing current charges before a new paid task is submitted.

Refunds and billing problems

If Stripe confirms a duplicate payment, credits do not arrive, the same task is finalized twice, or a subscription does not activate, email support@skybringup.com with the account email and transaction context. We will correct confirmed duplicate charges or missing credits. Except for non-delivery, confirmed duplicates, a service discontinuation, or rights required by law, completed one-time credit purchases and consumed credits are generally not refundable. If we permanently discontinue the paid service, we will provide a reasonable opportunity to use unused purchased credits or offer an appropriate refund for them.

Suspension and termination

You may stop using the service and request account deletion at any time. We may suspend or terminate access for fraud, payment abuse, unlawful use, serious or repeated violations, or security risk, using notice when reasonably practical. On termination, the right to start new work ends; project deletion and legally required record retention follow the Privacy Policy. These terms concerning payment, rights, liability, and disputes continue where their purpose requires.

Disclaimers and limitation of liability

The service is provided on an “as available” basis. To the maximum extent permitted by law, SkyBringUp LLC is not liable for indirect, incidental, special, consequential, or lost-profit damages. Our aggregate liability arising from the service will not exceed the amount you paid for it during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law or to liability that cannot legally be limited.

Governing law

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Mandatory consumer protections in your place of residence continue to apply. Courts with lawful jurisdiction may hear disputes that the parties cannot resolve informally.